Does the Consumer Rights Act protect me if Im buying something as a single person?

29 Sept 2026, 23:08
Q A Reader Asker

Does the Consumer Rights Act protect me if Im buying something as a single person?

A Sorted Team Answered by

Yes. The Consumer Rights Act 2015 generally protects an individual buying goods, services or digital content for personal use, whether or not they live with or buy for anyone else. Goods should be of satisfactory quality, fit for purpose and as described, while services must be carried out with reasonable care and skill; if they are not, remedies may include repair, replacement, repeat performance or a price reduction, depending on the circumstances. Keep your receipt and contact the seller first, and consider advice from Citizens Advice or a solicitor regulated by the SRA if the dispute is complicated.

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