Receiving Universal Credit does not usually change your basic consumer rights. You should still be protected when buying goods or services, including rights relating to faulty goods, misleading information and some online or distance purchases, although the remedy depends on the circumstances. You may also qualify for support such as social tariffs or help with essential bills, but eligibility is set by each provider. If you are struggling with debts or considering credit, seek free debt advice and check that any firm is FCA-authorised; GOV.UK and Citizens Advice provide further guidance.