In London, deposits for most assured shorthold tenancies must be protected in a government-approved scheme: the Deposit Protection Service, MyDeposits or the Tenancy Deposit Scheme. Your landlord or agent should protect it within 30 days and give you the scheme’s details and prescribed information. Check your tenancy paperwork or contact each scheme if you are unsure, then ask your landlord in writing for missing information. For guidance on your circumstances, see GOV.UK or contact Citizens Advice, Shelter or a solicitor regulated by the SRA.