First, check your tenancy paperwork and search the three government-approved schemes in England and Wales: DPS, MyDeposits and TDS, using your deposit and tenancy details. Your landlord should usually protect the deposit and give you the required information within 30 days. If you cannot find it, ask the landlord in writing for the scheme details and prescribed information, keeping copies of all correspondence. If the issue is not resolved, check the guidance on GOV.UK or contact a housing adviser; Scotland and Northern Ireland have different rules.